CNSnap Freight Query & Logistics Guidelines

1. Shipping Services Overview

• Price Adjustment: Updates apply to Duty-Free Air Express (Actual Weight) and EU/US Duty-Free Air Express.
• Sorting Options: Filter shipping methods by “Price” or “Most Used.”
• Specialized Services:
  • Shipping Expert: Customized packing and logistics solutions.
  • Customized Logistics Service: For heavy cargo, ocean, or railway shipping.

2. Key Shipping Terms

• 1st Weight Unit: The minimum weight for计费 (e.g., a parcel weighing 0.8kg within a 1kg first weight unit will be charged as 1kg).
• Additional Weight: Any weight exceeding the 1st Weight Unit is charged at incremental rates.

3. Common Issues & Solutions

• Overweight Parcels: Each shipping method has weight limits. If exceeded, remove items and resubmit.
• Prohibited/Restricted Goods:
  • Banned Items: Cigarettes, alcohol, medicines, and illegal goods (per customs regulations).
  • Restricted Items (liquids, creams, food, DVDs):
    • Require non-hazardous goods certification for air transport.
    • Recommend small-quantity shipping with regular items (e.g., clothing) to reduce seizure risk.
    • Example: Cosmetics ≤100ml per item and ≤200ml per parcel.
  • Disclaimer: CNSnap is not liable for customs detention; suggestions are based on past experience.

4. Volume Weight Calculation

For lightweight, bulky items, freight is determined by volume weight:

• Formula: Volume Weight (KG) = Length (CM) × Width (CM) × Height (CM) / 6,000
• Examples:
  • 6,000 CM³ = 1 KG volume weight.
  • 1 M³ = 167 KG volume weight.

Note: For optimal logistics solutions, explore CNSnap’s Shipping Expert or Customized Logistics services.