CNSnap Novice Guide: How to Purchase and Ship Internationally

How to Purchase

Method 1: Find products on Taobao, Tmall, or JD.com, copy the product link, and paste it into CNSnap’s search bar (or use links shared by others). CNSnap can capture 99% of product info from these platforms, allowing direct selection of color, size, and quantity to “Add to Cart” or “Buy Now”1.

Method 2: Enter product names in CNSnap’s search bar to browse recommended items from Taobao, Tmall, and JD.com. If a “Fill in a Shopping Agent Order” page appears, manually input order details before adding to cart or purchasing immediately1.

Payment: Choose from multiple currencies and payment methods, including Credit Cards, WeChat, Alipay, Chinese Debit Cards, Bank Tele Transfer, and Bitcoin. Pay for the item and Chinese local delivery fee, then enter the destination country and any special remarks (e.g., value-added services) before submitting the order1.

Note: Track order progress via “order enquiry” to contact shopping agents. Agents will reach out via email or message if additional information is needed1.

CNSnap Inspection and Storage

After products arrive at CNSnap’s warehouse, quality inspections are conducted, and photos are provided for verification. Items with issues will be flagged promptly. Products from 1688 follow separate quality control standards (see CNSnap Shopping Agent User Manual)1.

Storage Options:

  • Store items for free for 90 days.
  • Consolidate multiple purchases to ship together and save on shipping fees1.

How to Submit a Parcel

  1. Submit for Delivery: Go to “My CNSnap” – “Warehouse,” select items, and submit for delivery. Fill in delivery details and choose recommended shipping methods (restrictions may apply to certain items). Select value-added services (e.g., package removal, reinforcement, insurance) via remarks1.

  2. Pay International Shipping Deposit: The deposit is calculated based on estimated weight, shipping method, and destination. Final fees are adjusted by the logistics provider’s verified package size/weight, with differences refunded to your CNSnap account post-shipment1.

  3. Packaging and Shipment: Items are consolidated, packed, reinforced, weighed, and dispatched. Track parcels via “My CNSnap” – “Parcels”1.

####** Delivery and After-Sales**-** Track and Receive : Monitor shipping progress in “Parcels.” Note that CNSnap cannot control third-party logistics or customs issues (e.g., delays, confiscation, taxes) but will provide pre-shipping route updates and assist with problem resolution1.
– Confirm Delivery and Review **: After receiving the parcel, confirm delivery in “Parcels.” Apply for after-sales service for issues. Leave a review to earn credits, which can deduct future international shipping fees1.

Disclaimer: CNSnap is not liable for service quality of unaffiliated third parties. For CEO tips on logistics, refer to the “warm and important tips from CEO” link