I. Shopping Agent Order Status

• Payment Pending: Order generated; payment required within 72 hours.
• Unprocessed: Order has been paid.
• Order Pending: Submitted and awaiting verification by CNSnap agents.
• Order Processing: Assigned to a shopping agent and ready to purchase from the seller.
• Purchased: Product bought by the agent; awaiting delivery to CNSnap.
• Shipped (Local): Seller has dispatched items to CNSnap’s warehouse.
• Delivered: Order arrived at CNSnap; pending inspection.
• Stock Arrived: Inspection and weighing completed; awaiting warehouse storage.
• Stored in Warehouse: Items stored and eligible for international shipping within the free storage period.
• Clear Balance: Actual cost exceeds initial payment; pay the difference to proceed.
• Invalid: Order rejected due to mismatched details, missing product info, or prohibited/virtual items.
• Order Withdrawn: Cancelled (buyer request, customs restrictions, etc.); refund issued to CNSnap account.
• Refunding: Refund initiated (buyer request or seller stockout); awaiting seller’s refund.
• Returning: Items sent back to seller with consent; awaiting seller’s refund.
• Returned: Return/refund completed; funds credited to CNSnap account.
• Exchanging: Processing exchange after seller consultation.
• Separated to Ship: Order items shipped by seller in multiple parcels; awaiting remaining items.
• Confirmation Pending: Agent requires additional information from the buyer.
• Expired: Storage period lapsed or item abandoned; CNSnap assumes ownership.
• International Delivery Fee Pending: Parcel submitted; payment required.
• Processing: International shipping fee paid; awaiting warehouse dispatch.
• Shipped (International): Item dispatched internationally.
• Completed: Item delivered to the buyer.

II. Submitted Parcel Order Status

• Unpaid: Parcel submitted; payment due within 10 days.
• Verifying: Submitted parcel awaiting confirmation.
• Verified: Parcel confirmed and即将出库 (to leave the warehouse soon).
• Leaving the Warehouse: Items being sorted for dispatch.
• Packaging: Items have left the warehouse and are being packed.
• Packaging Completed: Parcel ready for courier pickup.
• Shipped: Courier has collected the parcel.
• Order Return: Parcel cancelled due to invalid recipient info or prohibited items.
• Domestic Return: Parcel returned to CNSnap warehouse after failing Chinese customs security checks.
• Overseas Return: Parcel returned from abroad due to customs issues or delivery problems.
• Confirmed Receipt: Buyer has acknowledged delivery.