Can't find the product? Submit a DIY Order.
Send us the product link, image, specifications and quantity. Our team will review it and send you a quotation.
Image or unclear listing
Send a reference image, product screenshot, or incomplete link.
Complex specifications
Tell us color, size, model, version, bundle and any seller notes.
Manual quotation
Our team checks availability, price, restrictions and purchasing details.
Use DIY when automation is not enough
DIY Order is best for special purchases that need human review before payment.
Product link cannot be parsed
Use DIY when a product page cannot be read by the automatic shopping-agent flow.
You only have a product image
Upload or paste an image URL so our team can identify the item manually.
Complex specifications
Use DIY for many color, size, version, bundle or custom option requirements.
You need a manual quotation
We can verify current seller price, domestic shipping and purchase feasibility.
Buy multiple items together
Describe several products or sellers when you need a combined purchase plan.
Shipping eligibility is unclear
Ask us to review sensitive or restricted items before you pay.
Send your purchase request
The more details you provide, the faster our team can quote accurately.
From request to warehouse arrival
DIY Order follows a manual review workflow so price, availability and shipping restrictions can be checked before purchase.
Submit your request
Send product details, image, specification, quantity and destination.
Our team reviews the item
We check seller page, availability, price and purchasing feasibility.
We send you a quotation
The quote includes product cost, domestic shipping and service fee estimate.
You confirm and pay
After you accept the quotation, you can pay to start purchasing.
We purchase the item
Our purchasing team places the order with the seller.
Item arrives at warehouse
Warehouse checks, receives and prepares package information.
Pay international shipping
After packing and weighing, you choose a route and pay the shipping fee.
Receive your package
Track the package until delivery at your destination address.
Choose the right order flow
Standard links are faster with Shopping Agent. Special or unclear products belong in DIY Order.
| Feature | Shopping Agent | DIY Order |
|---|---|---|
| Best for | Standard product links or keyword search | Special products or products automation cannot parse |
| Product data | System automatically parses price and options | Manual review and quotation |
| Order speed | Fast checkout when product data is clear | Slower because human review is needed |
| Price source | Automatically read from the product page | Confirmed by staff before payment |
| Complex requests | Better for simple options | Better for images, bundles, notes and shipping checks |
Good DIY requests are specific
I found a product image but no link.
Attach an image URL and describe what you want us to identify.
The product page has too many SKU options.
Tell us the exact color, size, model or bundle you want.
I want to buy several items from different sellers.
List each item and seller link so we can prepare a combined quotation.
I need help confirming if this product can be shipped.
Mention destination country and product materials, battery, liquid or brand concerns.
DIY Order FAQ
Short answers before you submit a manual purchase request.
How long does a DIY Order quote take?
Can I submit only a product image?
Do I need to pay before quotation?
What happens after I accept the quotation?
Can I cancel a DIY Order?
Can restricted items be purchased?
Ready to send a manual request?
Submit details now or check your existing DIY Orders in the user center.