SHOPPING AGENT GUIDANCE

Order Status

Back to help centerUpdated 2026-07-06

Pending Payment:
Shopping order generated. Payment pending. You need to pay the order within 24 hours.

Paid Product:
Payment is settled. Review and release the order into purchasing.

Purchasing:
Buyer is placing the supplier order or confirming seller details.

Partial Purchased:
Only part of the order has been purchased. Remaining items still need follow-up.

Purchased:
Supplier order is complete and the warehouse is waiting for inbound arrival.

Warehouse Received :
Goods reached the warehouse and can move into package / freight preparation.

International Freight Pending:
Freight quote is pending customer payment.

International Freight Paid:
Freight was paid and the parcel is almost ready to dispatch.

Customer Confirmed:
The parcel is confirmed for dispatch and waiting for the team to ship.

Shipped:
The parcel already left the warehouse and is moving through logistics.
Completed:
The normal delivery workflow is finished.

Order After Sales:
Only lights up when the order enters cancellation, refund, or exception handling.
 

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Order Status | CNSnap