Buy by yourself. Ship to our warehouse. We forward worldwide.
Use our China warehouse address when you shop on Chinese websites. We receive, store, consolidate and ship your items internationally.
Use our China warehouse
Copy your personal address and add your user code when checking out on Chinese websites.
Identify your parcel
Submit the domestic tracking number so warehouse staff can match the package to your account.
Forward internationally
After weighing and packing, choose a shipping channel and pay the international freight.
Two ways to get products from China
Use Shopping Agent when you want us to purchase for you. Use Forwarding when you already bought the items yourself.
| Feature | Shopping Agent | Forwarding |
|---|---|---|
| Who buys | We help you purchase products from sellers. | You buy products by yourself on Chinese websites. |
| First payment | You pay product cost, domestic shipping and service fee. | You pay the seller directly before the package arrives. |
| Order workflow | We place the order, purchase, receive, pack and ship. | You send items to our warehouse, then we receive, weigh and forward. |
| Warehouse role | Warehouse receives items purchased by our team. | Warehouse identifies parcels using your user code and tracking number. |
| International shipping | You pay international shipping after warehouse weighing. | You pay international shipping after forwarding parcels are weighed. |
From your seller order to international delivery
Forwarding is best when you can shop yourself but need a China warehouse, consolidation and international shipping.
Register an account
Create an account so the warehouse can assign parcels to your user profile.
Get your warehouse address
Copy your personal warehouse address and user code from this page.
Buy from Chinese websites yourself
Place the order directly with the seller or marketplace.
Use your user code in the address
Put your user code in recipient name or address so we can identify the parcel.
Submit domestic tracking number
Tell us the courier and tracking number after the seller ships inside China.
Warehouse receives your items
We match, inspect, store and update the package record.
Choose international shipping
After weighing, select a shipping channel based on cost, speed and restrictions.
Pay shipping fee
International freight is billed after final package weight and dimensions are confirmed.
We ship to your country
Track your parcel until it reaches your destination address.
Your China warehouse address
Use this address when you buy from Chinese websites. Your user code is required so warehouse staff can identify your parcels.
Login to get your personal warehouse address.
Each user needs a unique user code. Please sign in before sending parcels to the warehouse.
Tell us what is arriving
Submit the domestic tracking number after your seller ships the parcel to our China warehouse.
What the warehouse can do for your parcels
Forwarding includes receiving, storage and international shipping support. Extra handling options can be connected to paid services later.
Warehouse receiving
We receive domestic parcels and match them to your account.
Free storage
Free storage days can be configured later based on the service policy.
Package consolidation
Combine multiple parcels into one international shipment when possible.
Photo inspection
Warehouse photos can help confirm visible item condition before shipping.
Remove original packaging
Reduce unnecessary seller packaging where appropriate.
Repackaging
Improve package protection and volume before international shipping.
International shipping
Choose available shipping channels after final weight is confirmed.
Tracking update
International tracking is updated after the parcel is dispatched.
Forwarding rules before you ship to us
Forwarding is convenient, but carrier and customs rules still apply. Please review risks before sending items to the warehouse.
Forwarding FAQ
Short answers for users who buy themselves and ship to our warehouse.
What is forwarding service?
What is the difference between Shopping Agent and Forwarding?
How do I get my warehouse address?
Why do I need to include my user code?
Can I consolidate multiple packages?
What happens if I forget to submit tracking number?
What items cannot be forwarded?
How is forwarding shipping fee calculated?
Ready to forward your China parcels?
Copy your warehouse address, submit the incoming domestic tracking number, or estimate international shipping before sending items.