Use our China warehouse address when you shop on Chinese websites. We receive, store, consolidate and ship your items internationally.
Copy your personal address and add your user code when checking out on Chinese websites.
Submit the domestic tracking number so warehouse staff can match the package to your account.
After weighing and packing, choose a shipping channel and pay the international freight.
Use Shopping Agent when you want us to purchase for you. Use Forwarding when you already bought the items yourself.
| Feature | Shopping Agent | Forwarding |
|---|---|---|
| Who buys | We help you purchase products from sellers. | You buy products by yourself on Chinese websites. |
| First payment | You pay product cost, domestic shipping and service fee. | You pay the seller directly before the package arrives. |
| Order workflow | We place the order, purchase, receive, pack and ship. | You send items to our warehouse, then we receive, weigh and forward. |
| Warehouse role | Warehouse receives items purchased by our team. | Warehouse identifies parcels using your user code and tracking number. |
| International shipping | You pay international shipping after warehouse weighing. | You pay international shipping after forwarding parcels are weighed. |
Forwarding is best when you can shop yourself but need a China warehouse, consolidation and international shipping.
Create an account so the warehouse can assign parcels to your user profile.
Copy your personal warehouse address and user code from this page.
Place the order directly with the seller or marketplace.
Put your user code in recipient name or address so we can identify the parcel.
Tell us the courier and tracking number after the seller ships inside China.
We match, inspect, store and update the package record.
After weighing, select a shipping channel based on cost, speed and restrictions.
International freight is billed after final package weight and dimensions are confirmed.
Track your parcel until it reaches your destination address.
Use this address when you buy from Chinese websites. Your user code is required so warehouse staff can identify your parcels.
Each user needs a unique user code. Please sign in before sending parcels to the warehouse.
Submit the domestic tracking number after your seller ships the parcel to our China warehouse.
Forwarding includes receiving, storage and international shipping support. Extra handling options can be connected to paid services later.
We receive domestic parcels and match them to your account.
Free storage days can be configured later based on the service policy.
Combine multiple parcels into one international shipment when possible.
Warehouse photos can help confirm visible item condition before shipping.
Reduce unnecessary seller packaging where appropriate.
Improve package protection and volume before international shipping.
Choose available shipping channels after final weight is confirmed.
International tracking is updated after the parcel is dispatched.
Forwarding is convenient, but carrier and customs rules still apply. Please review risks before sending items to the warehouse.
Short answers for users who buy themselves and ship to our warehouse.
Copy your warehouse address, submit the incoming domestic tracking number, or estimate international shipping before sending items.